Demonstrates understanding of what lies behind the concepts of active listening and non-verbal communication

Listening – potential barriers and guidelines to get better at it

Why did I choose this tool? I chose this tool because it is a part of a training for coaches on how to be better listeners. The level of listening of a coach needs to be deep, focused and free of judgement, but these skills don’t need to be limited to coaches. They can be understood and applied by anyone…