Listening
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Cooperating successfully in teams
Why listening and non-verbal communication matter? Referring to theories and sharing the sources of knowledge in active listening and nonverbal communication skills
What is the main job of the trainer or educator? Just by analyzing the words “trainer” or “educator”, it is easy to deduce that the main job is to train or educate people. Very often it is associated with giving input, sharing theories, and leading activities or exercises, and as trainers and educators, this is what we have been trained…
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Cooperating successfully in teams
The 4 levels of listening
The model “4 levels of listening” developed by Otto Scharmer, the mastermind of the famous Theory U, provides a great opportunity for teams to cultivate the capacity to deal successfully with challenging emotional situations. Listening is not the same as hearing. On a purely physical level, the “hearing” occurs thanks to your ears and consequently your brain. When you are…
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An ability to listen actively
Turning off automatic filters
As US secretary of Defense Donald Rumsfeld said, “There are known knowns; there are things we know we know. We also know there are known unknowns; that is to say we know there are some things we do not know. But there are also unknown unknowns—the ones we don’t know we don’t know. And if one looks throughout the history…
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An ability to listen actively
NLP Theory of Communication
Why did I choose this tool? Neuro Linguistic Programming is often used as a method of changing behavior and subconscious programming. I don’t always favor this approach because I believe that change should be conscious as much as possible and that we should be in control of how and when we change something. Of course, in order to change anything,…
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An ability to listen actively
Listening – potential barriers and guidelines to get better at it
Why did I choose this tool? I chose this tool because it is a part of a training for coaches on how to be better listeners. The level of listening of a coach needs to be deep, focused and free of judgement, but these skills don’t need to be limited to coaches. They can be understood and applied by anyone…
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An ability to listen actively
Are you really listening?
Why did I choose this tool? I chose this tool because it gives some clarity on what can be a bit of a fuzzy topic – listening. It makes points that are easy to understand and makes it a bit easier to look inside yourself and others. Awareness is power, so merely the awareness can help us change our listening…
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An ability to listen actively
Listening to the Environment
Why did I choose this tool? I find the common definition of listening skills to be too narrow, mostly just focusing on listening to another person, and I have seen how helpful it has been for me to listen to environmental cues as well. I believe that we are highly impacted by our environments in everyday situations, and especially when…
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