Search Results for: Author of the article: Peter Hofmann

Cooperating successfully in teams

The 4 levels of listening

The model “4 levels of listening” developed by Otto Scharmer, the mastermind of the famous Theory U, provides a great opportunity for teams to cultivate the capacity to deal successfully with challenging emotional situations. Listening is not the same as hearing. On a purely physical level, the “hearing” occurs thanks to your ears and consequently your brain. When you are…