MANAGING DISAGREEMENTS CONSTRUCTIVELY
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8 Types of conflict
Intro Conflicts are an inevitable part of team dynamics, they occur in every human relationship we engage in. The ability to recognize the conflicts, and to address them constructively can make the difference between high and low-performing teams, between good and bad working environments, between loyalty and disloyalty to the team’s goals. The process starts with understanding the conflicts and…
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The 4 levels of listening
The model “4 levels of listening” developed by Otto Scharmer, the mastermind of the famous Theory U, provides a great opportunity for teams to cultivate the capacity to deal successfully with challenging emotional situations. Listening is not the same as hearing. On a purely physical level, the “hearing” occurs thanks to your ears and consequently your brain. When you are…
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Conflict management styles and use of dialogue to transform conflicts into a possibility for creative change
Conflicts are part of the natural process of any relationship including the ones with your teammates. A conflict can happen because of miscommunication and misunderstanding, but also because due to differences of approaches, opinions, attitudes and perspectives on a situation, or in some instances lack of resources. Acknowledging the conflict as part of the teamwork it’s only the first step…
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Separate the people from the problem
https://elements.envato.com/bright-green-push-pin-concept-P74UYTX So, you have a problem within the team. Well, that’s not only good, but it’s needed when there are healthy disagreements. In these following articles, we will talk about some ways of how those conflicts and disagreements can be addressed. Why did I choose this tool? It takes years to master the skill of recognizing the conflicts and addressing…
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Understanding disagreements and conflicts
When there is conflicts or disagreements, there must be a basic understanding of the situation. What are the conditions, the goals, the bargaining positions, the scope of negotiations, and the attitude while negotiating and looking for a solution? In this article, we will look at the basics of understanding and identifying the problem. It doesn’t matter if you are a…
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Are you able to phrase criticism and feedback constructively?
Good communication tops most people’s lists of important skills for working in a team. One of the most important person-to-person communication skills is the ability to give and receive criticism effectively. It is also one of the most challenging skills. In the text bellow, we are going to talk about some techniques that can be used for developing the ability…
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Can I handle receiving criticism and feedback?
Many people get defensive and stressed when receiving negative feedback or criticism. Sometimes after receiving that feedback, the personal relationship deteriorates, there might be a counter-attack and escalation of the situation even if the other person had all the best intentions. While working in a team it is crucial to be aware of and develop an ability to receive feedback…
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Imagination as a tool in conflict resolution
Disagreements escalate into conflicts when people come to a dead end. This might occur when a mutually reached agreement fails to happen or on account of failing to understand each other, or not being able to agree or to disagree. Regardless of how difficult a conflict might seem, it must be always observed from different perspectives in order to search…
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What do people want?
In this article we will explain how to focus on understanding the interests of the people with whom you work with, with whom you potentially will have disagreements with, and learning how to address them, avoid them or feel comfortable with. Why did I choose this tool? In the previous article we talked about when disagreeing with someone, it is…
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